refunds, returns

& exchanges

Disclaimer

SkyeBlue Art policies are subject to change without customer notice

*Please read all policies before purchasing in order to prevent confusion and miscommunication*

Returns, refunds, and exchanges

We do not accept returns, refunds, or exchanges for damages incurred post dispatch, lost postage due to incorrect details, or late order cancellations. 

If your print arrives with a noticeable quality issue, please contact us with photo evidence and a description of the fault within 2 working days of your order arriving and we will replace it free of charge! *It cannot be refunded, returned, or exchanged.

Cancelling your order

Orders must be cancelled on the same day you placed the order. 

You will receive an email notification of your order cancellation, and a full refund will be issued in 5-10 business days to the card or bank used at billing.

Orders cannot be cancelled once they have been fulfilled and shipped, and cannot be returned.