refunds, returns
& exchanges
Disclaimer
SkyeBlue Art policies are subject to change without customer notice
*Please read all policies before purchasing in order to prevent confusion and miscommunication*
Returns, refunds, and exchanges
We do not accept returns, refunds, or exchanges for damages incurred post dispatch, lost postage due to incorrect details, or late order cancellations.
If your print arrives with a noticeable quality issue, please contact us with photo evidence and a description of the fault within 2 working days of your order arriving and we will replace it free of charge! *It cannot be refunded, returned, or exchanged.
Cancelling your order
Orders must be cancelled on within 3 working days since you placed the order.
You will receive an email notification of your order cancellation, and a full refund will be issued in 5-10 business days to the card or bank used at billing.
Orders cannot be cancelled once they have been fulfilled and shipped, and cannot be returned.